How to fix QuickBooks multi-user mode not working?

How to fix QuickBooks multi-user mode not working?

QuickBooks multi-user feature is one of the widely used options. It lets multiple users access the single company file simultaneously. However, sometimes some functional or technical glitches interrupt the QuickBooks multi-user working. The primary reason is when the single-user mode is on. The below article is rounded up with the Troubleshooting guide to fixing QuickBooks multi-user mode not working issue.

What are the significant causes of QuickBooks multi-user not working error?

  • The server does not contain the QuickBooks
  • Improper hosting configuration
  • Antivirus software or System firewall may be blocking communication between computers and users
  • Improper windows file permissions
  • The database server has no right to open the QuickBooks company file
    Corrupted.ND file
  • QuickBooksDBXX services aren’t working.
  • The system does not install QuickBooks database server manager

How to rectify QuickBooks multi-user mode not working error?

Walkthrough the below methods to resolve the QuickBooks multi-user mode not working error:

Solution 1- Use QuickBooks database server manager:

  • Open the Server
  • Click Start option
  • Enter QuickBooks Database Server Manager
  • In case you failed to locate folder locations
  • Click the Browse option for locating the folder with the company file
  • Hit OK
  • Choose Scan tab

Solution 2- Check host mode on the user systems:

  • Open the computer
  • Locate QuickBooks File menu
  • Click utility option
  • If you discover Host Multi-User Access on the list
  • Choose different system
  • Hit on the option named Stop Hosting Multi-User Access on the list
  • Select and then turn off to enable single-user mode
  • If the hosting mode is disabled on the user computers then verify if the error has been resolved.

Solution 3- Ensure the QB services are running:

  • Locate Windows search field
  • Find the service.msc
  • Verify if the QuickBooksDBXX service appears in the list named Services window.
  • In case the service is unavailable then here are the instructions:
  • If you use the Database server manager then make sure they’re installed on the server
  • If the complete application is run on the computer then hosting must be turned on the server
  • After this, now double-click on the service named QuickBooksDBXX
  • Ensure that value should display type named Automatic within startup on the Window
  • Click Start option
  • Choose to restart the service labeled QuickBooksDBXX below the Recovery option
  • Do the same procedures for the QBCFMonitorService
  • Locate the computer
  • Now open the QuickBooks in multi-user option

Solution 4- Rename .QBW.ND & .QBW.TLG:

  • You require opening the QuickBooks desktop company file
  • Hit F2 Button
  • It will display the product information window
  • Below the file information then you can spot the company file location
  • Both. QBW.ND files & the .TLG is in the same folder
  • Give a right-click and rename them


Here the article named how to fix QuickBooks multi-user mode not working error. Hopefully, the issue is resolved! If the error persists then run QuickBooks file Doctor Tool to resolve the issue. If you still face any issues then users can visit our website, where they can find more detailed solutions or can consult with experts.

Also read our detailed guide on how to use QuickBooks direct deposit:


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